About us

CMM Group Limited is registered in England and Wales. Company registration 05880477. Registered office The Mount, Quakers Grove. Great Ayton. TS9 6QY.  For the purposes of the General Data Protection Legislation and any successor legislation, CMM Group Limited is the data controller in respect of any personal data provided to or collected by us.

CMM Group Limited takes the privacy of all its website users very seriously and takes great care to protect your information. This privacy policy explains what information we collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights and how to contact us.

Please note this website contains links to other websites which are provided for your convenience. We are only responsible for the privacy practices and security of this website.

We recommend that you also check the privacy and security policies and procedures of each and every other website that you visit.

What information do we collect?

In order to provide you with services, we may collect personal information about you from our website, telephone conversations, emails and written and verbal communications. We may, for example, keep a record of your name, address, delivery address, email address and telephone number.

We may supplement the information that you provide with other information that we obtain from our dealings with you or which we receive from other organisations, for example, our partners.

How will we use your information? And our lawful bases

All personal information that we obtain about you will be recorded, used, and protected by us in accordance with current data protection legislation and this privacy policy.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal details and/or information concerning your activities whilst visiting the website, we may do so if we are obliged by law.

How long will we keep your information?

Contact details (to deal with an enquiry only) 6 months after we have finished dealing with your enquiry.

Contact details (where you have provided your consent to be contacted about offers) For such time as you have provided us with consent to do so. Please note if we do not hear from you within a period of 12 months, we will get in touch to see if you still want to hear from us.

Disclosure of your information to service providers

In order to provide our products and services to you, we may need to appoint other organisations to carry out some of the processing activities on our behalf. In these circumstances, we will ensure that your information is properly protected and that it is only used in accordance with this policy. We will also make sure that we have appropriate contracts in place with these third parties.

Offers and opportunities

CMM Group Limited teams up with a selection of carefully chosen partners. CMM Group Limited and/or our partners would like to contact you with details of offers in a number of ways, including post, telephone, text/picture/video message, digital television, fax or by email. Where you have provided us with consent to do so and you express an interest in an offer from one of our partners, that partner may let us know. This enables us to take your views and interests into account when choosing our partners and developing the programme.

What to do if you do not want to receive details of offers

Please be assured, we will only contact you with details of offers if you have provided us with express consent to do so. You can also change your mind at any time and withdraw consent.

Please note, if you do withdraw your consent to receive information, we and/or our partners will be unable to keep you informed of new services, products, events or special offers that may interest you.

Policy for children

We understand that children will visit our website or interact with our content. We encourage all persons under 13 to consult with their parents or legal guardian before interacting with our content or submitting information to us. Parents or legal guardians should supervise children when online.

The contact details of your parent or guardian should therefore be provided in the initial registration process.

Cookies

We use cookies in order to ensure the website functions properly and to improve your user experience. Cookies are usually a string of numbers and/or letters that a website transfers to your hard drive. The cookies enable the website to "remember" you, either for the duration of your visit (session cookies) or for repeat visits (persistent cookies).

Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. You are not obliged to accept cookies and you can adjust your browser's setting to prevent it from accepting cookies on your computer - go to www.cookiecentral.com for instructions on how to disable cookies. However, you may not be able to take full advantage of our website or use certain functions if you disable cookies. If you continue to use our website, you agree to our use of cookies.

Security of information

We take the security of your personal information seriously. When you submit your credit card details, we use industry standard Secure Sockets Layer (SSL) encryption technology to guard your information. In addition, we have security procedures in place to protect our paper based systems and computerised databases from loss and misuse, and only allow access to them when it is absolutely necessary to do so, and then under strict guidelines as to what use may be made of the personal information contained within them. Please note that we cannot guarantee any data transmission over the internet is completely secure.

Monitoring

We may monitor or record telephone calls for security purposes and to improve the quality of services that we provide to you. We will always inform you if we are recording a call.

Changes to this privacy policy

We aim to meet high standards and our policies and procedures are, therefore, constantly under review. From time to time we may change our security and privacy policies. If and when we have update this policy, we will place an alert on our website so that you can see what has changed.

Your rights

You have the following rights in relation to data protection:

1. The right to access your personal information
2. The right to have your information updated
3. The right (in certain circumstances) to have your information deleted
4. The right to object to or restrict processing of your information
5. The right to data portability
6. The right to withdraw your consent at any time
7. The right to complain to the Information Commissioner’s Office 

If you would like to exercise any of your rights with us then please contact us using the contact details set out below.

How to contact us

If you would like any further information or have any comments about our privacy policy or any other aspect of our website or service, please contact

Email: enquires@cmmgroup.co.uk